Quick Answer
BC strata owners have the legal right to request a broad range of building records, including meeting minutes, bylaws, financials, and key correspondence. To access these, submit a written request to your strata’s council or manager, specifying the records and time period. Expect to pay a modest, regulated fee per page, and allow up to two weeks for delivery. Always verify the current rules under the Strata Property Act and use clear, respectful communication.
What records can you request from your strata?
Owners can typically request access to most key strata documents, including meeting minutes, bylaws, financial statements, insurance policies, and correspondence. These rights are set out in the Strata Property Act, and apply to nearly all residential strata corporations in BC.
Common document types include:
- AGM/SGM and council meeting minutes
- Current bylaws and rules
- Depreciation reports
- Budget and financial statements
- Insurance certificates and policies
- Written owner correspondence
Always check your own building’s notice board or website to see if some documents are posted regularly. For formal requests, refer to Section 35 of the Act, but note that some strata corporations may have more restrictive processes or timelines than you expect.
How do you make a records request?
Submit your strata records request in writing (email is usually sufficient), addressed to the strata council or the strata manager. Clearly specify which documents you want and the date range. Vague requests may lead to delays or incomplete fulfillment.
Include:
- Your name, suite number, and contact information
- The specific records you’re asking for (e.g., "AGM minutes from 2021 to present")
- Whether you want paper copies, digital copies, or to inspect the records in person
While most councils accept email, some may prefer a form or require a signature. If you’re unsure, review local building communications or ask the strata manager directly. For more detail, refer to the process described in Understanding Section 35 Records: A BC Strata Owner’s Guide to Accessing Building Information.
How long does it take to receive strata records?
Strata corporations are generally required to provide access to records within a set period after receiving your written request—commonly within two weeks, but always verify the current standard under the Strata Property Act or with a professional.
Delays can happen if your request is unclear, covers an especially broad range of records, or if the manager is unavailable (including around BC Day or other holidays). If you haven’t received a response within the expected period, send a polite follow-up—it’s often the most effective way to keep things moving.
What does it cost to get records from your strata?
The Strata Property Act allows strata corporations to charge a fee for providing copies of records, typically set per page and capped by regulation. Digital copies are usually the most affordable option, especially for longer documents like minutes or depreciation reports.
Expect to pay more if you request large volumes (for example, several years of council minutes). Confirm the precise fee schedule with your manager before submitting a large request, and keep in mind that the council is not allowed to mark up the regulated maximum fee.
What can you do if records are missing or the request is denied?
If your request is refused or certain records are missing, the first step is a courteous follow-up to clarify what (if anything) can be provided. Strata councils may withhold certain confidential documents, especially those relating to litigation or personal owner complaints.
If you believe you are being unreasonably denied access, you can escalate by requesting a written explanation or, in some cases, making an application to the Civil Resolution Tribunal. Always document your communications, and know that most disputes can be resolved informally before escalation is necessary.
Frequently Asked Questions
What types of records can a BC strata legally withhold from owners?
A BC strata may withhold records that contain confidential legal advice, personal owner information, or details about active litigation, in accordance with privacy laws and the Strata Property Act.
How much can a strata charge for copies of records?
BC strata corporations may charge a regulated per-page fee for records. Always confirm the current maximum with your strata or check the relevant regulation, as these amounts can change.
Can I inspect strata records in person instead of getting copies?
Yes, most BC strata corporations must allow you to inspect records at a mutually agreeable time, instead of or in addition to providing copies. Confirm the process with your strata manager.
How far back can I request strata minutes and other documents?
Strata corporations are required to retain certain records for set minimum periods (such as two or six years, depending on the document type). Check with your strata to see which records are still on file.
What happens if my strata ignores my records request?
If a strata ignores your request, follow up politely in writing. If the matter remains unresolved, you may have the option to escalate to the Civil Resolution Tribunal for assistance.
Conclusion
Proactively requesting and reviewing your strata’s records is one of the best ways to stay informed about your building’s operations, finances, and future plans. Most owners find that clear, specific requests—and respectful communication—help keep the process smooth and collegial. If you need help keeping all the documents organized or sorting through the details, tools like SearchStrata can make analyzing your strata package much easier.
